Qq55 Privacy Policy – Your Data Protected with Transparency

1 Introduction

This Privacy Policy describes how the qq55 platform, available at qq55.lv, collects, uses, stores, and protects the personal information of its users. It applies to all services provided — including registration, deposits, withdrawals, games, betting, and any interaction with the platform.

Qq55 treats user privacy as a priority. We believe you have the right to know exactly what data you provide, why it is needed, and how it is used. This Policy exists to guarantee exactly that — full clarity, without unnecessary jargon.

By creating an account or continuing to use the qq55 platform, you declare that you have read this Policy and agree to the practices described herein. If you disagree with any point, we ask that you do not use the services or contact us for clarification before proceeding.

2 Data We Collect

Qq55 collects only the information strictly necessary to operate the platform, process transactions, verify identity, and comply with legal obligations. Data is divided into the following categories:

We do not collect sensitive data such as health information, sexual orientation, religious beliefs, or biometric data, except when strictly required for legally mandated identity verification and always with your explicit consent.

3 How We Use Your Data

Each piece of data collected by qq55 has a specific and legitimate purpose. We use your information to:

• Create and manage your account on the platform, including authentication and access security.
• Process financial transactions — deposits via Pix, boleto, or card, and withdrawal processing.
• Verify your identity as required by legal and fraud prevention requirements.
• Provide customer support, answer questions, and resolve reported issues.
• Personalize the experience on the platform based on your preferences and usage history.
• Send relevant communications — account notifications, transactions, promotions (always with an opt-out option).
• Fulfill legal obligations and regulatory requirements applicable to the platform's activities.
• Detect and prevent fraud, unauthorized access, and irregular activities.
• Continuously improve the platform based on aggregated and anonymized usage data.

Qq55 does not use your personal data for purposes other than those described above, nor for automated decisions that cause significant impact without human review.

4 Data Sharing

Qq55 does not sell your personal data to third parties under any circumstances. Information sharing occurs only in the following limited and necessary contexts:

• Payment processors: financial data is shared with payment providers (such as Pix gateways and card processors) exclusively to process your transactions. These partners are contractually required to protect your data.
• Identity verification providers: when KYC (Know Your Customer) verification is required, identification data may be shared with specialized verification services.
• Infrastructure services: hosting, cloud storage, and security providers that operate the platform under strict confidentiality agreements.
• Legal authorities: when required by court order, applicable law, or official investigation by competent authorities.

All third parties that process data on behalf of qq55 are carefully vetted and contractually required to maintain security standards equivalent to ours and not to use your data for their own purposes.

5 Data Retention

Qq55 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory obligations.

In general, account and transactional data is retained for the period your account remains active and for up to 5 years after account closure, as required by typical legal standards for financial records in Brazil. Identification data for KYC purposes follows the deadlines established by applicable legislation.

Data collected for marketing or communication purposes is retained for as long as you do not request deletion or opt out of receiving such communications.

After the applicable retention period, your data is securely deleted or irreversibly anonymized.

6 Data Security

Qq55 implements technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure:

• 256-bit SSL/TLS Encryption on all connections to the platform.
• Financial Data Tokenization — card numbers and Pix keys are not stored in plain text.
• Secure authentication with hashed passwords and two-step verification options.
• Continuous monitoring of access and suspicious activity in real time.
• Internal access control — only staff with a legitimate need have access to users' personal data.
• Periodic audits security audits to identify and fix vulnerabilities.

Although qq55 takes all reasonable security measures, no system is 100% invulnerable. In the event of a security incident that may affect your data, you will be notified as required by the LGPD.

7 Cookies and Tracking

Qq55 uses cookies and similar technologies to ensure the platform functions properly, improve your experience, and analyze service usage. The types of cookies used include:

• Essential cookies: required for authentication, session security, and basic platform operation. They cannot be disabled without compromising use of the service.
• Performance cookies: collect aggregated and anonymized data on how users interact with the platform, for continuous improvements.
• Preference cookies: store your language, layout, and other preference settings to personalize your experience.

Qq55 does not use third-party tracking cookies for behavioral advertising. You can manage browser cookies in your browser settings, but disabling essential cookies may prevent the platform from functioning correctly.

8 Your Rights under the LGPD

The General Data Protection Law (LGPD) grants you a set of rights over your personal data. qq55 is committed to making the exercise of these rights simple and free of unnecessary bureaucracy:

To exercise any of these rights, contact our team through the platform's support channels. Requests are answered within 15 business days, as established by the LGPD.

9 Minors

Qq55 is a platform restricted to users aged 18 and over. We do not intentionally collect personal data from minors. Registration requires confirmation that the user is at least 18 years old, and the platform may request identity verification to confirm this.

If qq55 identifies that data from a minor was collected without proper parental consent, that data will be immediately deleted and the associated account will be closed.

If you believe a child or adolescent has created an account on the platform, please contact our support immediately so we can take the appropriate steps.

10 Changes to this Policy

Qq55 may update this Privacy Policy periodically to reflect changes in legislation, platform practices, or services offered. Significant changes will be communicated via the registered email or through a visible notice on the platform with reasonable advance notice.

The most current version of this Policy will always be available on this page, with the date of the last update indicated at the top. We recommend reviewing this Policy periodically to stay informed about how your data is protected.

Continued use of the platform after an updated version of this Policy takes effect implies your acceptance of the changes made.

11 Contact and Data Protection Officer (DPO)

For questions about this Policy, to exercise your rights under the LGPD, or to report any privacy-related concern, please contact the qq55 Data Protection Officer (DPO) through the support channels available on the platform.

Our team responds within Brazilian Portuguese and is available to clarify any point in this Policy in plain language. We value human support — you will not be redirected to automated responses on matters related to your data privacy.